<h2>How to insert/edit a video in a KB article in the Agent Workspace</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Summary</h3><section><style type="text/css"><!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } </style><div class="ns-kb-css-body-editor-container"><ul style="list-style-position: inside;"><li>Is it possible to insert/edit a video in a KB article in the Agent Workspace, as we don't see any option to insert/edit a vid</li><li><img style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;" src="/sys_attachment.do?sys_id=1fd3126a1b8295dcb3b911f8b04bcbab" alt="" width="300" height="82" /></li><li>Similar to the one we see in the Native UI.</li><li><img style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;" src="/sys_attachment.do?sys_id=9be3166a1b8295dcb3b911f8b04bcb67" alt="" width="300" height="52" /></li></ul><span id="ns-kb-css-end-div-identifier" style="display: none; pointer-events: none;"></span></div></section></div><div ><h3 >Related Links</h3><section><style type="text/css"><!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } </style><div class="ns-kb-css-body-editor-container"><ul style="list-style-position: inside;"><li>It is not possible to insert/edit a video in a Kb article in the agent workspace.</li><li>As per the comments mentioned in the PRB1423406 it is working as expected.</li></ul><span id="ns-kb-css-end-div-identifier" style="display: none; pointer-events: none;"></span></div></section></div></article></div>