Next Experience UI: User Profile Dropdown menu issue in Firefox - Known Error

Next Experience UI: User Profile Dropdown menu issue in Firefox Description The "User Profile Menu" dropdown is behaving unexpectedly after upgrading to San Diego Next Experience UI.

The Dropdown menu will intermittently appear below the Contextual App and the upper left corner of the screen.

Steps to Reproduce

1. Open Firefox 2. hop into 3. Open User Profile Menu 4. Notice that the profile is on the left side of the screen (Intermittent issue) 5. Open Chrome 6. Repeat steps 2 and 3 7. Notice the profile is correctly displayed on the right side

Workaround Refreshing the page would be the instant workaround

This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.