Agent Client Collection on non- x86-64 computers and embedded boardsIssue Check the latest release notes for ACC-F for up to date information. The May 2023 release is adding a new architecture/OS. Features that use ACC-F, such as ACC for Visibility, also need to support the OS/Architecture. At the time of writing (ACC-F 2.10/Sept 2022), Agent Client Collector is only supported on x84-64 architecture, which is the architecture of most servers and almost all desktop/laptop PCs ... with one exception: ACC-F 3.1.1 adds Native support for ARM64 on Apple Silicon architectures. x86-64 is also known as x64, x86_64, AMD64, and Intel 64. So when the documentation talks about support for Windows, it means recent x64 editions of Windows only, and does not support 32bit x86 versions, IA64 /Itanium, PowerPC, Alpha or MIPS. Windows Embedded, Windows CE and Windows Mobile variants of Windows are not supported on any architecture. Any Linux OS/distribution and version listed as supported, such as Ubuntu, Oracle, Red Hat, CentoOS, SuSE, is also limited to x86-64 only. Other architectures that those OSes might support themselves, are not supported by ACC-F, including ARM / ARM64, SPARC, MIPS, IBM POWER, IBM Z etc. MacOS is supported (x86 and Apple silicon). iOS on iPhone/iPad is not supported. Other phone operating systems such as Windows Mobile, Android, are not supported. Unix-like operating systems that are not Linux-based, are not supported including AIX, Solaris, BSD, HPUX. ACC might install successfully on Embedded Systems and Appliances that are based on the supported operating systems/architectures, but is not something that ServiceNow test, and so may not be supported if you end up with problems. ACC-F is built on Sensu, which as well as amd64, does support arm64 (used in most phones/tablets and many embedded systems) and ppc64le (IBM POWER), however ServiceNow ACC-F supports only amd64 (and Apple silicon ARM64).CauseIf you download the installers, you will see the filenames include "x64", "x86_64" or "amd64", meaning only that architecture is supported by that file. If you do try to install the Single-line Installer Commands for Linux on an unsupported architecture, or OS, you will get an error. ARM64 based Raspberry Pi running Ubuntu 22 CPU Architecture [aarch64] is not supported by this install script. If you know you are running on a 64-bit x86 architecture, such as MacOS, and see this error, the it is possible that the installer is running in a 32bit compatibility mode environment, which makes our installer think it is running on a 32bit host. In this case make sure the installer has been run normally: CPU Architecture [i386] is not supported by this install script. ACC-F 3.0.0 RPM on AIX The specified device ... is not a valid device or filefilesystem is needed by agent-client-collector-... ResolutionUnless specified explicitly in the documentation, assume ACC is only supported on 64-bit x86 architecture versions on the OS editions/distributions and their versions that are listed. Check the ACC-F release notes for any recent changes in what is supported since this article was written. We strongly recommend searching for and then opening new Enhancement Requests on the community Ideas Portal, where you can request additional support for architectures, OSes and OS versions. State your use cases in the comments, and up-vote existing ideas. Our ACC Product Managers who make the decisions on what is included in future versions do read these, and often incorporate popular ideas into the roadmap.