XML View (Show XML) does not show the XML instead shows the same form view inside the XML Popup pageIssue "Show XML" is not working when we select this option on the form view and is automatically re-opening the same form page in the new tab. It also doesn't show the XML View when you manually add the "&XML" to the URL.ReleaseAll ReleasesCauseThe sys_processor "XMLProcessor" is Inactive ResolutionObserve that the XMLProcessor is Inactive in the instance. Navigate to the "sys_processor.LIST"Search for "XMLProcessor"Open the record.Set the Active field to "True" https://<instance_name>.service-now.com/sys_processor.do?sys_id=7ca7de830a0a0b8b01a528bda8a3b3aa