Communication task does not show in Major Incident Management (MIM) workbench after getting createdIssue No tasks are showing in the 'Communications' tab for major incidents in the MIM workbench, even though successfully created at the back-end in the [incident_alert] table as expected.CauseThe 'Communications' tab remains empty because tasks fail to load on right hand side panel due to the script include error "variable value is undefined".Resolution1 > On the MIM incident click on View Workbench. 2 > On View Workbench form do ctrl+shift+J and go to network tab. 3 > Refresh the MIM workbench page and check on network tab errors for stats to be displayed. 4 > Open the 500 internal error and go to Response Tab on the error link. 5 > In Response tab notice the error details traced, like the script include sys_id and the line number where the error occurs. 6 > Go to Script Include and place the script debugger on the mentioned error line, or above the line from where the variable is coming. 7 > In the console script debugger window provide the variable and press enter. 8 > If the variable shows as undefined, then go to the table where the variable is expecting the value. 9 > Within that table, set the value expected for the variable, so that the communication task will be displayed.