On Knowledge ($knowledge.do), import article is not working properly Issue On Knowledge ( $knowledge.do) page , import article is not working properly . It is only taking header from the attached /uploaded file remaining content is not visible. CauseCustom Business Rule on kb_knowledge table which is running on insert and update which is restricting update of content on knowledge articleResolutionTry deactivating the custom business rule, if any.Related LinksHow To: Import Articles