Display of 'User Not Authorized' message when using 'Copy Universal Request' UI action on Universal Request record - Known Error

Display of 'User Not Authorized' message when using 'Copy Universal Request' UI action on Universal Request record Description Universal Request form's context menu has 'Copy Universal Request' UI action. That UI action allows users with 'sn_uni_req.routing_agent' role to create a copy of the existing Universal Request (if other criteria also met).

In the code of that UI action, 'CopyUniversalRequestAttachments' processor is called/used for copying the attachments of existing UR into new copied UR. There is no ACL (execute ACL) created for that processor.

So, '403' Forbidden error seen when customer tries to submit a copy of a universal request.

Error seen: 'User Not Authorized' (screenshot attached)

Steps to Reproduce

1. Hop to Sandiego instance (in which Universal Request plugin is enabled)

2. Impersonate to user who has 'sn_uni_req.routing_agent' role

3. Open any Universal Request

4. Right click context menu and select 'Copy Universal Request'

5. Fill in required fields and hit 'submit' (or) click 'save' from context menu.

6. The copy of UR record is created but you are still redirected to 'User Not Authorized' page.

Workaround Add an entry in the 'sys_security_acl' table.

Fields -> Application - Universal Request, Type - processor, Operation - execute, Name - CopyUniversalRequestAttachment

Please refer the attached screenshot for creation of that ACL