How to disable/enable the UI Actions on the Agent Assist cards for the knowledge ArticlesSummaryHow to disable/enable the UI Actions on the Agent Assist cards for the knowledge ArticlesInstructionsNeed to enable the "Attach" UI action on the Agent Assist cards for the knowledge Articles for one specific user. Steps: 1. Verify the sys_id for the user The user you want to have this activated has sys_id = '46d44a23a9fe19810012d100cca80666' 2. Go to the Action configurations table https://_INSTANCE_NAME_.service-now.com/cxs_ui_action_config_list.do 3. Search the UI Search by: search_ui_config.name = Incidentaction_label = Attachsearch_resource.name = KnowledgeSearchResource and open the record 4. Check the field scripted visibility 5. Add the code On the UI Action Visibility, add the code the display the UI action only for user with sys_id = '46d44a23a9fe19810012d100cca80666' 6. Save the record. Results: Test 1 Impersonate a user with sys_id is not '46d44a23a9fe19810012d100cca80666' and go to the agent workspace for that record and observed the option is not available. Test 2 Impersonate a user with sys_id is '46d44a23a9fe19810012d100cca80666' and go to the agent workspace for that record and observed the option is available