Contextual search is not returning the expected resultsIssue Contextual search is a search technology that focuses on the context of the query as well as the intent of the user in order to fetch the most relevant set of results.The issue shows when trying to search knowledge articles in contextual search of task related records: 1. Open the knowledge home page.2. Find some visible article.3. Create a new Incident. 4. Put the short description of the found article into the incident short description and description. 5. Go to the Knowledge tab and try to search articles where no results were found.CauseThe text index status for kb_knowledge is 'Not Started' which is causing the issue:/nav_to.do?uri=ts_index_name.do?sys_id=6a28f27e872a30103ea4bbf09bbb35f3%26sysparm_view=index_nameResolutionStart the indexing on the Knowledge table through the 'Generate Text Index' option on the table dictionary:/nav_to.do?uri=sys_dictionary.do?sys_id=98b2b67e872630103ea4bbf09bbb3538 Also check if the indexing is marked to true at dictionary level, as there could be a stuck text index event in the queue:/sysevent_list.do?sysparm_query=sys_created_onONToday%40javascript%3Ags.beginningOfToday()%40javascript%3Ags.endOfToday()%5EstateNOT%20INprocessed%2Cerror%2Ctransferred%5EnameLIKEtext&sysparm_view=Related LinksEnable text indexing for a table