Contextual search is not working in forms of platformDescriptionYou observe that contextual search at forms of platform is not working, like creating an incident or a case. Release or EnvironmentSan DiegoCauseText index of the resource table is not ready or broken. About how to check the text index of the resource table:The text index is stored in table ts_index_name_list. Column State shows the status of the text index of tables. ResolutionRegenerate the text index of the source table of the resource of the contextual search. Best practice:https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/search-administration/task/t_RegenerateATextIndexForATable.htmlAdditional InformationAbout how to track the progress of the text index generation, refer to KB below.KB0694751 How to trace the progress of text indexing (or reindexing) and tell if it is completedhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0694751