Which tasks should show on the Dashboard view of a CI in the CMDBSummaryThe CMDB Health Dashboards docs for CI view "Displays incidents, changes, and other tasks affecting the CI, and business services affected by the CI." but there is confusion of exactly what qualifies to be listed. Task Types Change - Task records of Task Type "Change Request" or "IMAC" [task.sys_class_nameINchange_request,change_request_imac]Incident - Task records of Task Type "Incident" [task.sys_class_name=incident]Tasks - Task records of any Task Type, except for "Change Request" or "Incident". The current CI is referenced from either of: the Configuration Item [cmdb_ci] field of the taskthe Configuration Item [ci_item] field of the Affected CIs [task_ci] related list The task is Active [active=true], or closed less than 10 days ago [task.closed_at] Business Services will list the Service CIs that the current CI is related to via "Upstream" Relationships [cmdb_rel_ci], or are part of a Service Mapping Service Map. Troubleshooting e.g. Linux server "linx101" from t demo data.https://<instance_name>.service-now.com/cmdb_ci_linux_server.do?sys_id=539747cac0a801640163e60735fbbf6e Click the dashboard button, and the CMDB Dashboard for the CI loads:https://<instance_name>.service-now.com/cmdb_dashboard.do?sysparm_record=5a18e7b7db1bab00ba6a156039961911&sysparm_table=cmdb_ci_win_server&sysparm_view=ci_dashboard&sysparm_stack=no&sysparm_doctype=true&sysparm_editable=true&sysparm_form_params=sys_id%3D5a18e7b7db1bab00ba6a156039961911%26sysparm_record_target%3Dcmdb_ci_win_server%26sysparm_record_row%3D1%26sysparm_record_rows%3D1181924%26sysparm_record_list%3DORDERBYname From the Browser network debug, as the form loads, you will see a request called "lists" to the /api/now/cmdbHealth REST API "lists" method, for this CI sys_id. The response contains all the sys_ids of tasks that are to be displayed:{"result":{"cmdb_ci_service":["5f5c4854c0a8010e00c202b418f5b73b"],"task":["895be9b4df12010068c37a0d3df2630b"],"incident":["c4b52ab2d70121008de76ccf6e6103a1"],"change_request":["e6cdf552db252200a6a2b31be0b8f533","9acdb552db252200a6a2b31be0b8f55d","b1cd3552db252200a6a2b31be0b8f580","5dcdf152db252200a6a2b31be0b8f546","81cdb152db252200a6a2b31be0b8f589","b5cd7552db252200a6a2b31be0b8f57b"]}} The subsequent "rows" REST requests bring in the data for each of those listed tasks. e.g. https://<instance_name>.service-now.com/api/now/cmdb/ui/table/incident/rows sysparm_query: "sys_idINc4b52ab2d70121008de76ccf6e6103a1^ORDERBYDESCnumber" Response:{"result":[{"number":"INC0010013","short_description":"High CPU Utilization: lnux101 (CPU2)","sys_id":"c4b52ab2d70121008de76ccf6e6103a1","state":"In Progress","priority":"5 - Planning","sys_class_name":"Incident","assigned_to":""}]}