Vulnerability Integration Fails With Attachment Size IssueIssue Vulnerability Integration Runs and Processes Fail with error - Error: Invalid XML response body received from QualysCauseIn order to find the exact cause of the issue we need to analyze the application node logs. Application node logs show the detailed errors causing the particular issue. 2022-06-29 00:33:12 (979) worker.2 worker.2 txid=8840afbe8794 OUTBOUND_HTTP: protocol=HTTP/1.1 response_status=200 response_time=2862 request_length=0 response_length=28103284 app_scope=sn_vul_qualys session_id=glide.scheduler.worker.2 transaction_name="ASYNC: Run process on insert - system" transaction_id=8840afbe879491104ded0e570cbb3562 user_name=VR.System mid_server= source_table=sys_script_include source_record=f3d22e439f21120034c6b6a0942e7061 system_id=app128026.zrh3.service-now.com:novartiscorptest193 method=POST log_level=Basic scheme=https hostname=qualysapi.qg2.apps.qualys.eu path=/api/2.0/fo/knowledge_base/vuln/2022-06-29 00:33:12 (979) worker.2 worker.2 txid=8840afbe8794 event="HTTP_OUTBOUND_REQUEST" session_id="glide.scheduler.worker.2" user_name="VR.System" protocol="HTTP/1.1" response_status="200" response_time="2862" request_length="0" response_length="28103284" app_scope="sn_vul_qualys" transaction_name="ASYNC: Run process on insert - system" transaction_id="8840afbe879491104ded0e570cbb3562" source_table="sys_script_include" source_record="f3d22e439f21120034c6b6a0942e7061" system_id="app128026.zrh3.service-now.com:novartiscorptest193" method="POST" log_level="Basic" log_type="SECLOG" tx_num="914385" url="ASYNC: Run process on insert" domain="global" http_last_time="" user="VR.System" user_id="c98e5bb253333200e8f9f745911c087a" http_time_zone="Europe/Dublin" user_group="n/a" http_browser="unknown"2022-06-29 00:33:12 (981) worker.2 worker.2 txid=8840afbe8794 WARNING *** WARNING *** Attempt to get cipher for encryption context 'null' without authorization2022-06-29 00:33:13 (623) worker.2 worker.2 txid=8840afbe8794 Background message, type:info, message: Attachment size exceeds the limit of 18MB, configured by com.glide.attachment.max_size.2022-06-29 00:33:13 (623) worker.2 worker.2 txid=8840afbe8794 SEVERE *** ERROR *** sys_attachment: Qualys Knowledge Base_2022-06-29 07:32:59.xml : Attachment size exceeds the limit of 18MB, configured by com.glide.attachment.max_size. The Cause of the issue is - The data which received from the Qualys comes in a XML attachment which is the processed further. Since the size of the attachment is more than the size configured in the instance, it is gets rejected / truncated, due to which the XML format becomes invalid. ResolutionIn order to resolve this issue, customer needs to configure the maximum allowed attachment size - com.glide.attachment.max_size Please refer the document - Attachment limit properties com.glide.attachment.max_size, sets the maximum file size allowed for any attachment in the system and overrides any larger values of glide.email.inbound.max_total_attachment_size_bytes and glide.email.outbound.max_total_attachment_size_bytes. Default Value for the system property is 18 MB. Customer needs to increase this limit to a higher value e.g - 100 MBs to resolve the issue. For additional help please refer - KB0863634 this document will help customers to set up the parameters of the integration to limit number of records being fetched in single API call thus limiting the size of attachment and also reduce the time system takes to transform the data.