Clicking UI Action "New' on the related list 'Approver' for change-request form, opens sys_user form instead of sysapproval_approver - Known Error

Clicking UI Action "New' on the related list 'Approver' for change-request form, opens sys_user form instead of sysapproval_approver Description Clicking UI Action "New' on the related list 'Approver' for change-request form, opens sys_user form instead of sysapproval_approver

Steps to Reproduce

1. Login to San Diego instance and open any Normal change

2. Go to related list tab 'Approvers' and click on 'New' UI Action [NOTE: If 'New UI Action is not visible then go to below link and remove all conditions]

now/nav/ui/classic/params/target/sys_ui_action.do%3Fsys_id%3D800cbe390a0a0b3400c68b82ff194321%26sysparm_record_target%3Dsys_ui_action%26sysparm_record_row%3D1%26sysparm_record_rows%3D1%26sysparm_record_list%3DnameSTARTSWITHNew%255Esys_idSTARTSWITH800cbe390a0a0b3400c68b82ff194321%255EORDERBYorder

{'sdp4' instance can be used to verify}

Actual Behavior: A new form opens for sys_user

Expected Behavior: A new form should open for sysapproval_approver

Workaround This problem is currently under review. You can contact " http://www.servicenow.com/support/contact-support.html " or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available