Surveys are not triggeringIssue Surveys are not firing although the trigger conditions are satisfied.ReleaseAnyCauseMetric Category was missing in the Survey Definition. ResolutionExport the XML file of the Metric Category of the affected survey from a previous instance. Import this or re-create it into the affected instance, then configure it in the assessable record by clicking on the Edit UI Action. It is also possible to share Assessments between ServiceNow instances by exporting/importing the whole assessment record, so to not miss any of its sub-components.Related LinksPlease find the product document for the same: https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/administer/assessments/task/t_ExportAssessment.html