<h2>Strategic Portfolio Management</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2024" /><meta name="DC.rights.owner" content="(C) Copyright 2024" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="reference" /><meta name="DC.title" content="Strategic Portfolio Management" /><meta name="abstract" content="Align work with business objectives to deliver products and services in a way that supports your strategic priorities. ServiceNow Strategic Portfolio Management (SPM, formerly ServiceNow IT Business Management, enables you to make informed choices and use digital transformation to drive more customer value faster. Plan, deliver, and track value across different methodologies." /><meta name="description" content="Align work with business objectives to deliver products and services in a way that supports your strategic priorities. ServiceNow Strategic Portfolio Management (SPM, formerly ServiceNow IT Business Management, enables you to make informed choices and use digital transformation to drive more customer value faster. Plan, deliver, and track value across different methodologies." /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2022-08-04" /><meta name="DC.date.modified" content="2022-10-27" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="r_ITBusinessManagement" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Strategic Portfolio Management</title></head><body class="overview" id="r_ITBusinessManagement"> <h1 class="title topictitle1" id="ariaid-title1"><span class="ph">Strategic Portfolio Management</span></h1> <div class="body refbody"><p class="shortdesc">Align work with business objectives to deliver products and services in a way that supports your strategic priorities. <span class="ph">ServiceNow®</span> <span class="ph">Strategic Portfolio Management</span> (<span class="ph">SPM</span>, formerly <span class="ph">ServiceNow®</span> <span class="ph">IT Business Management</span>, enables you to make informed choices and use digital transformation to drive more customer value faster. Plan, deliver, and track value across different methodologies.</p> <div class="section" id="r_ITBusinessManagement__section_xxs_dj1_pjb"> <p class="p"><img class="image" id="r_ITBusinessManagement__image_tgk_yqn_krb" src="../image/itbm-apps.png" height="392" width="877" alt="SPM suite of apps." /></p> </div> <div class="section" id="r_ITBusinessManagement__section_kys_xfv_rjb"> <p class="p"><span class="ph">Strategic Portfolio Management</span> makes it easy to anticipate critical business requirements, allocate resources, and evaluate the value of your portfolio. It enables you to prioritize new requests and deliver products efficiently. Assess related top-level investments, and adapt to changing business priorities by making adjustments on an ongoing basis. Manage strategic and operational work in one place and reduce bottlenecks to get to market faster.</p> <p class="p"><span class="ph">SPM</span> helps you align all work to optimize business outcomes and respond rapidly to change so that you deliver more value, not just more output.</p> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="r_ITBusinessManagement__table_uw5_lxw_sjb" class="table" frame="border" border="1" rules="all"><colgroup><col style="width:18.148820326678766%" /><col style="width:81.85117967332123%" /></colgroup><tbody class="tbody"><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;"><img class="image" id="r_ITBusinessManagement__image_t33_1vl_fsb" height="63" width="63" src="../image/icon-project.png" alt="APW." /></td><td class="entry cellrowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="r_ITBusinessManagement.html#r_ITBusinessManagement__section_tzz_1kr_qjb">Enable focused planning using lens, portfolio plans, and goals</a></p> <p class="p">The <span class="ph">ServiceNow®</span> <span class="ph">Alignment Planner Workspace (APW)</span> allows building a personalized portfolio of work using lenses. Prioritize, fund, and plan work in a perspective that is relevant to you, using the Goal management, Prioritization, and Roadmap features, and drive strategic outcomes.</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;"><img class="image" id="r_ITBusinessManagement__image_dkt_4kv_3vb" height="63" width="63" src="../image/icon-strategic.png" alt="Target automation." /></td><td class="entry cellrowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="r_ITBusinessManagement.html#r_ITBusinessManagement__section_qcd_5kv_3vb">Automate the actual value of your targets using <span class="ph">Advanced Goal Framework</span></a></p> <p class="p">The <span class="ph">ServiceNow®</span> <span class="ph">Advanced Goal Framework</span> application (formerly known as <span class="ph">Goal Framework</span> for <span class="ph">SPM</span>) enables you to automate the actual value of your targets for the goals that are defined using the <span class="ph">ServiceNow®</span> <span class="ph">Goal Framework</span> application.</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;"><img class="image" id="r_ITBusinessManagement__image_sc1_jg1_3vb" width="63" src="../image/icon-benchmarks.png" alt="SPM Benchmarks." /></td><td class="entry cellrowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="r_ITBusinessManagement.html#r_ITBusinessManagement__section_xqm_kj1_3vb">Drive continuous improvement by comparing data with your peers</a></p> <p class="p">The <span class="ph">ServiceNow®</span> <span class="ph">SPM Benchmarks</span> application gives an instant visibility into your key performance indicators (KPIs) and trends. Gain additional insights by comparing your data with the industry averages of your peers.</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;"><img class="image" id="r_ITBusinessManagement__image_ttx_cwb_ckb" height="63" width="63" src="../image/icon-project-manager.png" alt="Project Portfolio Management." /></td><td class="entry cellrowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="r_ITBusinessManagement.html#r_ITBusinessManagement__section_jzr_jmr_qjb">Risk, Issue, Decision, Action, and Request change (RIDAC) in Project Workspace</a></p> <p class="p">The <span class="ph">ServiceNow®</span> <span class="ph">Project Workspace</span> application allows you to create, edit, convert, and associate RIDAC records in a central location using an intuitive RIDAC UI.</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;"><img class="image" id="r_ITBusinessManagement__image_jdm_tfv_35b" height="63" width="63" src="../image/icon-compliance.png" alt="Application Portfolio Management." /></td><td class="entry cellrowborder" style="vertical-align:top;"><a class="xref" href="r_ITBusinessManagement.html#r_ITBusinessManagement__section_et3_sgv_35b"><span class="ph">Application Portfolio Management</span> enhancements</a> <ul class="ul" id="r_ITBusinessManagement__ul_zkn_fzk_jvb"><li class="li"><a class="xref" href="r_ITBusinessManagement.html#r_ITBusinessManagement__technology-ref-mod">Define standards for software products and products versions</a></li><li class="li"><a class="xref" href="r_ITBusinessManagement.html#r_ITBusinessManagement__architect-art">Create and manage architectural artifacts</a></li><li class="li"><a class="xref" href="r_ITBusinessManagement.html#r_ITBusinessManagement__clo-asses">Cloud assessment</a></li></ul> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;"><img class="image" id="r_ITBusinessManagement__image_zw4_srq_j5b" width="63" src="../image/icon-partnering.png" alt="Add co-owner for investments." /></td><td class="entry cellrowborder" style="vertical-align:top;"><a class="xref" href="r_ITBusinessManagement.html#r_ITBusinessManagement__section_vvh_zqq_j5b">Manage co-owners for your investments</a> <p class="p">The <span class="ph">ServiceNow®</span> <span class="ph">Investment Funding</span> application provides a co-owner feature allows you to add co-owners to your investments to manage them on your behalf.</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;"><img class="image" id="r_ITBusinessManagement__image_j4v_y5j_w5b" width="63" src="../image/icon-Infographic.png" alt="Export to PowerPoint." /></td><td class="entry cellrowborder" style="vertical-align:top;"><a class="xref" href="r_ITBusinessManagement.html#r_ITBusinessManagement__section_tcy_1vj_w5b">Export to PowerPoint for Strategic Portfolio Management</a> <p class="p">The <span class="ph">ServiceNow®</span> <span class="ph">Export to PowerPoint</span> add-in helps you to generate a project (for Project Workspace) and project status as a <span class="ph">Microsoft PowerPoint</span> file.</p> <p class="p">Use the <span class="ph">Export to PowerPoint</span> add-in to generate a project (for Project Workspace) project status for <span class="ph">Application Portfolio Management</span> and Project Workspace.</p> </td></tr></tbody></table> </div> </div> <div class="section" id="r_ITBusinessManagement__section_tzz_1kr_qjb"><h2 class="title sectiontitle">Enable focused planning using lens and portfolio plans</h2> <p class="p"><img class="image" id="r_ITBusinessManagement__image_uzw_bpf_fvb" src="../../alignment-planner-workspace/images/lens-portfolio-plans.png" height="366" width="788" alt="Using lens, portfolio plans hep structure the planned work into different perspectives and these flexible perspectives enabling focused planning." /></p> <dl class="dl"><dt class="dt dlterm"><a class="xref" href="../../alignment-planner-workspace/concept/lens-alignment-planner-workspace.html" title="Lenses represent planning perspectives, which would be different for planning managers at different levels in an organization. Lenses enable you to create personalized portfolio plans through which you prioritize and align work in the planning perspective of your choice.">Lens and portfolio plans</a></dt><dd class="dd"><p class="p">Lens in <span class="ph">Alignment Planner Workspace (APW)</span> indicate a perspective by which you can plan your work. Visualize plans from different perspectives and collaborate on progress with stakeholders. For example, a strategy leader can use the Strategic Investment lens to plan in the perspective of initiatives, and a department head can use the Organization lens to plan in the perspective of a department.</p> <div class="p"><ul class="ul" id="r_ITBusinessManagement__ul_l4y_cmx_dvb"><li class="li">Enable focused planning of work in the desired perspective (lens).</li><li class="li">Improve alignment of work to business strategy.</li><li class="li">Reduce time spent on aligning execution teams to the right work.</li></ul> </div> </dd><dt class="dt dlterm"><a class="xref" href="../../alignment-planner-workspace/concept/managing-goals-in-alignment-planner-workspace.html" title="Create goals, set targets for them, and evaluate the progress of the goals and targets to accomplish your organizational plans and drive business outcomes.">Goal management in <span class="ph">Alignment Planner Workspace</span></a></dt><dd class="dd"><p class="p">The Goals module in <span class="ph">Alignment Planner Workspace (APW)</span> provides a summary of all your goals in a particular portfolio plan. The module has multiple widgets that help you drill down in the goals and targets, see their details, and manage them.</p> </dd></dl> </div> <div class="section" id="r_ITBusinessManagement__section_qcd_5kv_3vb"><h2 class="title sectiontitle">Automate the actual value of your targets using <span class="ph">Advanced Goal Framework</span></h2> <p class="p"><img class="image" id="r_ITBusinessManagement__image_bw2_smv_3vb" src="../../goal-framework/image/target-form-with-agf.png" alt="Target automation using advanced goal framework." /></p> <p class="p">The <span class="ph">Advanced Goal Framework</span> application enables you to automate the actual value of your targets by collecting the actuals from different target sources such as benefit plans, cost plans, assessments/surveys, and PA Indicators.</p> </div> <div class="section" id="r_ITBusinessManagement__section_xqm_kj1_3vb"><h2 class="title sectiontitle">Drive continuous improvement by comparing data with your peers</h2> <p class="p"><img class="image" id="r_ITBusinessManagement__image_qct_pj1_3vb" src="../../benchmarks-for-spm/images/spm-dashboard.png" height="451" width="689" alt="View all your Key Performance Indicators in the SPM Benchmarks dashboard." /></p> <p class="p">The <span class="ph">ServiceNow®</span> <span class="ph">SPM Benchmarks</span> application provides you an insight into the industry averages of your peers. Use your key performance indicators (KPIs) to compare your performance with global benchmarks, which will then contribute to your organization's improved performance.</p> </div> <div class="section" id="r_ITBusinessManagement__section_jzr_jmr_qjb"><h2 class="title sectiontitle">Risk, Issue, Decision, Action, and Request change (RIDAC) in <span class="ph">Project Workspace</span></h2> <p class="p"><img class="image" id="r_ITBusinessManagement__image_c3m_4h5_3vb" src="../image/project_workspace_RIDAC_page.png" height="400" width="857" alt="Project Workspace RIDAC page" /></p> <p class="p">An improved Project Workspace provides a better user experience for project managers with an intuitive RIDAC UI to plan and manage all risks, issues, decisions, actions, and request changes in a central location.</p> <p class="p">With the latest enhancements, you can create, edit, convert, and associate RIDAC records in an easy to use RIDAC page.</p> </div> <div class="section" id="r_ITBusinessManagement__section_et3_sgv_35b"><h2 class="title sectiontitle"><span class="ph">Application Portfolio Management</span> enhancements</h2> <img class="image" id="r_ITBusinessManagement__image_t3w_mmv_35b" src="../image/TRM-products-view.png" height="398" width="958" alt="TRM view." /> <div class="p"><dl class="dl"><dt class="dt dlterm" id="r_ITBusinessManagement__technology-ref-mod"><a class="xref" href="../../application-portfolio-management/concept/technology-reference-model-in-apm.html" title="Define the software products standards for your organization and manage unapproved software in your organization. The Technology Reference Model (TRM) feature is available only for software products.">Technology Reference Model (TRM)</a></dt><dd class="dd">The Technology Reference Model (TRM) module in <span class="ph">Application Portfolio Management</span> helps Enterprise Architects to define standards for all software applications that are used in their organization. Enterprise Architects can define the software and software versions to be used in the production. And, add new software products to the TRM library and approve or reject requests submitted by other stakeholders. Also, you can view the technical debts page to find unapproved software products that are being used in production.</dd><dt class="dt dlterm" id="r_ITBusinessManagement__architect-art"><a class="xref" href="../../application-portfolio-management/concept/architectural-artifacts-in-apm.html" title="Architectural artifacts are created to describe a system, solution, or state of an enterprise. The goal of architectural artifacts in APM is to enable Enterprise Architects to create and manage artifacts in their organization.">Architectural artifacts</a></dt><dd class="dd">The Architectural Artifacts module in <span class="ph">Application Portfolio Management</span> helps the Enterprise Architects to create and manage enterprise architecture elements such as diagrams, reports, and other visualizations. You can associate these artifacts to <span class="ph">ServiceNow</span> objects such as business applications or business capabilities. Also, you can review and approve artifacts, track artifact versions, and relate architectural artifacts to the categories that are configured to match the needs of your organization.</dd><dt class="dt dlterm" id="r_ITBusinessManagement__clo-asses"><a class="xref" href="../../application-portfolio-management/concept/apm-cloud-readiness-score-prof.html" title="The Cloud Assessment scoring profile in Application Portfolio Management helps you to evaluate a business application for its cloud migration readiness.">Cloud Assessment</a></dt><dd class="dd">The Cloud Assessment is a scoring profile in <span class="ph">Application Portfolio Management</span>. It helps you to assess which business applications to migrate to the cloud. You must install the <span class="ph">Application Portfolio Management</span> Cloud Assessment application from the <a class="xref" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank" rel="noopener noreferrer">ServiceNow Store</a>. You can apply the Cloud Assessment scoring profile to a business application and use the <span class="ph uicontrol">Group Analysis</span> page to see the indicator scores in the bubble chart to strategize goals and create a demand to invest in, replace, or sustain the application.</dd></dl> </div> </div> <div class="section" id="r_ITBusinessManagement__section_vvh_zqq_j5b"><h2 class="title sectiontitle">Manage co-owners for your investments</h2> <p class="p"><img class="image" id="r_ITBusinessManagement__image_vkf_yvq_j5b" src="../image/co-owner.png" alt="Co-owner feature." /></p> <p class="p">Add co-owners to your investments to manage, request, and allocate funds on your behalf to the investments that you own. Co-owners have the same access rights to the investments as owners.</p> </div> <div class="section" id="r_ITBusinessManagement__section_tcy_1vj_w5b"><h2 class="title sectiontitle"><span class="ph">Export to PowerPoint for Strategic Portfolio Management</span></h2> <p class="p"><img class="image" id="r_ITBusinessManagement__image_o22_rzj_w5b" src="../../export-to-ppt/image/download-status-report-ppt.gif" alt="Download project status report gif." /></p> <div class="p">The <span class="ph">ServiceNow®</span> <span class="ph">Export to PowerPoint for Strategic Portfolio Management</span> add-in helps you to generate a project (for Project Workspace) or a project status from your instance as a <span class="ph">Microsoft PowerPoint</span> file.<ul class="ul" id="r_ITBusinessManagement__ul_ev4_dnl_jvb"><li class="li">Project Managers can use this file to share the project details and indicators with stakeholders.</li><li class="li">Leverage an out-of-the-box Project Report or customize a branded <span class="ph">Microsoft PowerPoint</span> templates using the <span class="ph">Microsoft PowerPoint</span> plugin.</li><li class="li">The <span class="ph">Export to PowerPoint</span> plugin functionality can be extended to run on any table within the <span class="ph">Now Platform</span>.</li><li class="li"><p class="p">Define conditionally formatted shapes, text, and background fills for exported values to improve visual appeal of the report and to easily identify the risks and next steps.</p> </li></ul> </div> </div> <div class="section" id="r_ITBusinessManagement__section_png_pm3_5rb"><h2 class="title sectiontitle">Learn</h2> <div class="p"><ul class="ul" id="r_ITBusinessManagement__ul_mpf_wb1_hwb"><li class="li"><a class="xref" href="https://www.servicenow.com/products/business-management/what-is-a-gantt-chart.html" target="_blank" rel="noopener noreferrer">What is Gantt chart?</a></li><li class="li"><a class="xref" href="https://www.servicenow.com/products/business-management/what-is-agile.html" target="_blank" rel="noopener noreferrer">What is Agile?</a></li><li class="li"><a class="xref" href="https://www.servicenow.com/products/business-management/what-is-kpi.html" target="_blank" rel="noopener noreferrer">What is a key performance indicator (KPI)?</a></li><li class="li"><a class="xref" href="https://www.servicenow.com/products/business-management/what-is-a-work-breakdown-structure.html" target="_blank" rel="noopener noreferrer">What is a work breakdown structure (WBS)?</a></li><li class="li"><a class="xref" href="https://www.servicenow.com/products/business-management/what-is-project-portfolio-management.html" target="_blank" rel="noopener noreferrer">What is Project Portfolio Management (PPM)?</a></li><li class="li"><a class="xref" href="https://www.servicenow.com/products/business-management/what-is-value-stream-mapping.html" target="_blank" rel="noopener noreferrer">What is value stream mapping (VSM)?</a></li><li class="li"><a class="xref" href="https://www.servicenow.com/products/business-management/what-is-agile.html" target="_blank" rel="noopener noreferrer">What is Agile?</a></li><li class="li"><a class="xref" href="https://www.servicenow.com/products/business-management/what-is-agile-project-management.html" target="_blank" rel="noopener noreferrer">What is Agile project management?</a></li><li class="li"><a class="xref" href="https://www.servicenow.com/products/business-management/what-is-digital-transformation.html" target="_blank" rel="noopener noreferrer">What is digital transformation?</a></li><li class="li"><a class="xref" href="https://www.servicenow.com/products/business-management/what-is-resource-management.html" target="_blank" rel="noopener noreferrer">What is resource management?</a></li><li class="li"><a class="xref" href="https://www.servicenow.com/products/strategic-portfolio-management/what-is-spm.html" target="_blank" rel="noopener noreferrer">What is strategic portfolio management?</a></li><li class="li"><a class="xref" href="https://www.servicenow.com/products/business-management/what-is-agile-vs-waterfall.html" target="_blank" rel="noopener noreferrer">What is the difference between Agile vs. Waterfall?</a></li></ul> </div> </div> <div class="section" id="r_ITBusinessManagement__section_pqm_vfr_qjb"><h2 class="title sectiontitle">Get started</h2> <ul class="ul" id="r_ITBusinessManagement__ul_bpm_1ht_vjb"><li class="li">Understand how to deliver business outcomes with speed and agility using <span class="ph">SPM</span>. For more information, see <a class="xref" href="https://www.servicenow.com/products/business-management.html" target="_blank" rel="noopener noreferrer">Customer Success Center</a>.</li><li class="li">Learn more about <span class="ph">SPM</span> organizational level plugins. For more information, see <a class="xref" href="it-business-management-bu-level.html" title="Strategic Portfolio Management offerings help you better manage demand, balance resources, manage agile and waterfall projects, perform budget planning, and map costs to technical and business services. IT runs more like a business unit and aligns better with the rest of the organization.">Organizational level plugins for Strategic Portfolio Management</a>.</li><li class="li">Learn how to align execution with business goals and priorities. For more information, see <a class="xref" href="../../alignment-planner-workspace/concept/alignment-planner-workspace-landing-page.html" title="ServiceNow Strategic Planning (formerly known as Lenses for Alignment Planner Workspace) helps product and portfolio managers align work with strategy across the organization, while facilitating Agile transformation by combining traditional and agile work streams.">Strategic Planning</a>.</li><li class="li">Create goals, set targets for them, and evaluate the progress of your goals and targets to accomplish the organizational plans and drive business outcomes. For more information, see <a class="xref" href="../../goal-framework/concept/goal-framework.html" title="Create goals, set targets for them, and evaluate the progress of the goals and targets to accomplish your organizational plans and drive business outcomes using ServiceNow Goal Framework.">Goal Framework</a>.</li></ul> </div> <div class="section products-list" id="r_ITBusinessManagement__section_vpq_1j1_pjb"><h2 class="title sectiontitle">Applications and features</h2> <div class="p"><ul class="ul" id="r_ITBusinessManagement__ul_qpf_wb1_hwb"><li class="li"><a class="xref" href="../concept/machine-learning-itbm.html" title="Machine learning in Strategic Portfolio Management helps to enhance the business measurability and improve business operations for organizations.">Machine learning solutions for Strategic Portfolio Management</a></li><li class="li"><a class="xref" href="../../portfolio-planning/concept/portfolio-planning-app-landing-page.html" title="Enhance your traditional product and portfolio management by prioritizing work and visualizing plans with ServiceNow Portfolio Planning (formerly known as Alignment Planner Workspace). Effectively plan, track, and manage work for projects and demands using a centralized workspace.">Portfolio Planning</a></li><li class="li"><a class="xref" href="../../alignment-planner-workspace/concept/alignment-planner-workspace-landing-page.html" title="ServiceNow Strategic Planning (formerly known as Lenses for Alignment Planner Workspace) helps product and portfolio managers align work with strategy across the organization, while facilitating Agile transformation by combining traditional and agile work streams.">Strategic Planning</a></li><li class="li"><a class="xref" href="../../goal-framework/concept/goal-framework.html" title="Create goals, set targets for them, and evaluate the progress of the goals and targets to accomplish your organizational plans and drive business outcomes using ServiceNow Goal Framework.">Goal Framework and Goal Framework for SPM</a></li><li class="li"><a class="xref" href="../../project-portfolio-suite/concept/c_ProjectPortfolioSuite.html" title="Project Portfolio Management provides a simplified, team-oriented approach to Project Portfolio Management and IT development by combining several individual applications.">Project Portfolio Management</a></li><li class="li"><a class="xref" href="../../investment-funding/concept/investment-funding-overview.html" title="ServiceNow Investment Funding enables you to plan and manage investments by allocating funds to investment entities such as Business Units, Products, Teams, and the like. Prioritize your investments based on business needs and strategic objectives of your organization.">Investment Funding</a></li><li class="li"><a class="xref" href="../../innovation-management/concept/innovation-management.html" title="The Innovation Management enables you to gather and evaluate ideas efficiently, and to quickly identify and process the ideas with the greatest potential for implementation.">Innovation Management</a></li><li class="li"><a class="xref" href="../../../administer/task-table/concept/time-card-management.html" title="The Time Card Management feature enables time card users such as task assignees to report and track their time for the assigned tasks.">Time Card Management</a></li><li class="li"><a class="xref" href="../../agile-development/concept/agile-development.html" title="The ServiceNow Agile Development application helps you deliver software projects more efficiently by managing and tracking software development life-cycles using an iterative, incremental, and flexible approach.">Agile Development</a></li><li class="li"><a class="xref" href="../../agile-SAFe/concept/SAFeoverview.html" title="The ServiceNow Scaled Agile Framework (SAFe) application helps you apply lean and agile principles to your large enterprise enabling you to develop and deliver software products with fewer defects in the shortest viable lead time.">Scaled Agile Framework (SAFe)</a></li><li class="li"><a class="xref" href="../../agile-azure-integration/concept/agile-azure-integration-overview.html" title="Enable bidirectional synchronization of records between Microsoft Azure DevOps and ServiceNow Agile Development 2.0 by integrating the two applications.">Microsoft Azure DevOps Integration for Agile Development</a></li><li class="li"><a class="xref" href="../../agile-jira-integration/concept/agile-jira-integration-overview.html" title="Enable bidirectional synchronization of records between Atlassian Jira and ServiceNow Agile Development by integrating the two applications.">Atlassian Jira Integration for Agile Development</a></li><li class="li"><a class="xref" href="../../test-management2/concept/test-management-overview.html" title="The ServiceNow Test Management application streamlines the management of testing processes to help you deliver software products more efficiently and with fewer errors.">Test Management applications</a></li><li class="li"><a class="xref" href="../../application-portfolio-management/concept/overview-business-planning.html" title="A business plan consists of a business goal and a plan to achieve that goal. Business planning involves various entities of a business such as goals, business units, business capabilities, capability map, enterprise strategies, and business unit strategies. As a business planner you can manage these entities from the business planning portal.">Business Planning Portal</a></li><li class="li"><a class="xref" href="../../cost-management/reference/r_CostManagement.html" title="The ServiceNow Cost Management application tracks configuration item costs. The costs can be allocated to business units and used in reports.">Cost Management</a></li></ul> </div> </div> </div> </body></html></div>