"Related List" label is shown up when saving record on csm_ticket page - ポータルの標準チケットの画面で[保存(Ctrl+s)]ボタン押下時に関連リンクのラベルが表示される - Known Error

"Related List" label is shown up when saving record on csm_ticket page - ポータルの標準チケットの画面で[保存(Ctrl+s)]ボタン押下時に関連リンクのラベルが表示される Description - The label - "Related Lists" is not shown up on form page (?id=form) when saving the record - The label - "Related Lists" will disappear by reloading the browser

Steps to Reproduce

1. Go to Standard Ticket > Standard Ticket Configuration.

2. Open a record having Table = sn_customerservice_cacse.

3. Go to Tab Configuration and click New Type: Custom Tab Name: Details Widget: Form

Click Save.

4. Go to csm portal: /csm?id=csm_my_lists&table=sn_customerservice_case&view=csp&target_page_id=csm_ticket&filter=null&sel=all

5. Click All cases and open any record.

6. Click Details tab which is created in step 3.

7. Modify short description field and click Save.

8. Scroll down to the bottom. The label "Related Lists" is shown up, while it should not.

Workaround This problem has been fixed. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.

As a workaround, the label "Related Lists" will disappear by reloading the browser.