<h2>Install a ServiceNow Store application</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2024" /><meta name="DC.rights.owner" content="(C) Copyright 2024" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="task" /><meta name="DC.title" content="Install a ServiceNow Store application" /><meta name="abstract" content="Install an application that you purchased from the ServiceNow Store to make it available on your instance." /><meta name="description" content="Install an application that you purchased from the ServiceNow Store to make it available on your instance." /><meta name="DC.subject" content="applications, install" /><meta name="keywords" content="applications, install" /><meta name="DC.relation" scheme="URI" content="../../../build/applications/concept/app-installation.html" /><meta name="DC.relation" scheme="URI" content="../../../build/custom-application/reference/r_CustomApplicationDevelopment.html" /><meta name="DC.relation" scheme="URI" content="../../../build/applications/reference/r_ManagingApplications.html" /><meta name="DC.relation" scheme="URI" content="install-customizations-from-app-repo.html" /><meta name="DC.relation" scheme="URI" content="../concept/delegated_deployment_user_roles.html" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2022-08-04" /><meta name="DC.date.modified" content="2022-08-04" /><meta name="page-type" content="app-engine" /><meta name="page-type" content="platform" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="t_InstallApplications" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Install a ServiceNow Store application</title></head><body id="t_InstallApplications"> <div class="breadcrumb"><a class="link" href="../../../build/custom-application/reference/r_CustomApplicationDevelopment.html" title="The Now Platform provides a single mobile and web application development platform to build business applications and extend existing apps that power your digital transformation.">Hyperautomation and Low-Code</a> > <a class="link" href="../../../build/applications/reference/r_ManagingApplications.html" title="The system offers several ways to manage applications. You must have the admin role to perform these procedures.">Administer your apps</a> > </div> <h1 class="title topictitle1" id="ariaid-title1">Install a <span class="ph">ServiceNow Store</span> application</h1> <div class="body taskbody"><p class="shortdesc">Install an application that you purchased from the <span class="ph">ServiceNow Store</span> to make it available on your instance.</p> <div class="section prereq p"> <ul class="ul" id="t_InstallApplications__ul_d5g_pnf_pmb"><li class="li">Purchase an application from the <span class="ph">ServiceNow Store</span>.</li><li class="li">Ensure that the application and all of its associated <span class="ph">ServiceNow Store</span> applications have valid <span class="ph">ServiceNow</span> entitlements. For more information, see <a class="xref" href="https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186" target="_blank" rel="noopener noreferrer">Get entitlement for a <span class="ph">ServiceNow</span> product or application</a>.</li></ul> <p class="p">Role required: admin, sn_appclient.app_client_company_installer (can only install applications that match the instance company), or sn_appclient.app_client_user</p> </div> <div class="section context"> <p class="p">Applications that you purchase from the <span class="ph">ServiceNow Store</span> are added to the Application Manager automatically. You must install the application from the Application Manager to activate it in an instance.</p> <p class="p">To install an application that you published to the <span class="ph">ServiceNow</span> application repository, follow the steps in <a class="xref" href="install-app-from-repo.html" title="Install your application on an instance so that employees can start using the application that you developed.">Install an application from the application repository</a> instead.</p> </div> <ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Navigate to <span class="ph menucascade"><span class="ph uicontrol">All</span> > <span class="ph uicontrol">System Applications</span> > <span class="ph uicontrol">All Available Applications</span> > <span class="ph uicontrol">All</span></span>.<br /><img class="image" id="t_InstallApplications__image_zxh_rlc_3xb" src="../../../reuse/activation/../../common/image/install-store-app-menu-path.png" alt="Menu path to all available store applications" /><br /></span> </li><li class="li step stepexpand"> <span class="ph cmd">Find the application using the filter criteria and search bar.</span> <div class="itemgroup info" id="t_InstallApplications__info-search-store-app"> <p class="p">You can search for the application by its name or ID. If you cannot find an application, you may have to request it from the <span class="ph">ServiceNow Store</span>.</p> <p class="p"><span class="ph">Visit the <a class="xref" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank" rel="noopener noreferrer"><span class="ph">ServiceNow Store</span></a> website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the <a class="xref" href="https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html" target="_blank" rel="noopener noreferrer"><span class="ph">ServiceNow Store</span> version history release notes</a>.</span></p> </div> </li><li class="li step stepexpand"> <span class="ph cmd">Select a version from the list and select <span class="ph uicontrol">Install</span>.</span> <div class="itemgroup info"> <p class="p">In the Install dialog that is displayed, any dependencies that are installed along with your application are listed.</p> </div> </li><li class="li step stepexpand"> <span class="ph cmd">If you are prompted, follow the links to the <span class="ph">ServiceNow Store</span> to get any additional entitlements for dependencies.</span> </li><li class="li step stepexpand"><strong>Optional: </strong> <span class="ph cmd">If demo data is available and you want to install it, select the <span class="ph uicontrol">Load demo data</span> check box.</span> <div class="itemgroup info"> <p class="p">Demo data comprises sample records that describe application features for common use cases. Load demo data when you first install the application on a development or test instance.</p> <div class="note important"><span class="importanttitle">Important:</span> If you don't load the demo data during installation, it's unavailable to load later.</div> </div> </li><li class="li step stepexpand"> <span class="ph cmd">Select <span class="ph uicontrol">Install</span>.</span> </li><li class="li step stepexpand"><strong>Optional: </strong> <span class="ph cmd">Click <span class="ph uicontrol">Go to Subscription Management</span> to map the installed application to a subscription.</span> </li></ol> </div> <div class="related-links"> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="../../../build/applications/concept/app-installation.html" title="Before you can use any ServiceNow application or product, you must verify that you have entitlement to it, meaning that you have valid licenses to use it. Then, you can install the application and its plugins from the ServiceNow Store.">Application installation</a></div> </div> <div class="linklist relinfo relconcepts"><strong>Related concepts</strong><br /> <ul class="linklist"><li class="linklist"><a class="link" href="../concept/delegated_deployment_user_roles.html" title="Assign roles that enable non-admin users install or upgrade all applications in specific instances. You delegate these tasks by manually assigning specific user roles per instance.">System-managed developer and deployment roles</a></li></ul></div> <div class="linklist relinfo reltasks"><strong>Related tasks</strong><br /> <ul class="linklist"><li class="linklist"><a class="link" href="install-customizations-from-app-repo.html" title="Install your customization to a store application on an instance.">Install customizations from an application repository</a></li></ul></div> </div> </body></html></div>