<h2>Exploring Employee Center</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2024" /><meta name="DC.rights.owner" content="(C) Copyright 2024" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Exploring Employee Center" /><meta name="abstract" content="Employee Center portal is a unified portal that helps connect systems across the enterprise to one destination site that provides a simple and centralized experience for employees with easy to configure options." /><meta name="description" content="Employee Center portal is a unified portal that helps connect systems across the enterprise to one destination site that provides a simple and centralized experience for employees with easy to configure options." /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2022-08-04" /><meta name="DC.date.modified" content="2022-08-04" /><meta name="mini-toc" content="yes" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="explore-emp-center" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Exploring Employee Center</title></head><body id="explore-emp-center"> <h1 class="title topictitle1" id="ariaid-title1">Exploring <span class="ph">Employee Center</span></h1> <div class="body conbody"><p class="shortdesc"><span class="ph">Employee Center</span> portal is a unified portal that helps connect systems across the enterprise to one destination site that provides a simple and centralized experience for employees with easy to configure options.</p> <p class="p"><span class="ph">Employee Center</span> is a <span class="ph">ServiceNow Store</span> application that is available to all customers by default.</p> <div class="p">Employee Center is one portal that is packaged as two separate store applications.<ul class="ul" id="explore-emp-center__ul_fnn_wts_rqb"><li class="li"><span class="ph">Employee Center</span>: Multi-department service delivery that enables employees to report issues, request items or services, find service-related answers, and complete to-dos. This application and its capabilities are available to all customers by default.</li><li class="li"><span class="ph">Employee Center Pro</span>: Application that extends the standard <span class="ph">Employee Center</span> capabilities along with employee communication and engagement. This application is used to enable employees to stay informed on news and events and find cross-enterprise answers. This application requires additional licensing.</li></ul> </div> <div class="section" id="explore-emp-center__section_vdp_p1t_rqb"><h2 class="title sectiontitle">Portal home pages</h2> <div class="p"><span class="ph">Employee Center</span> application provides best in class portal home pages with widgets that provide an employee-centric portal experience. The application has two default home pages.<ul class="ul" id="explore-emp-center__ul_ds1_kpy_sqb"><li class="li">Employee Center - ec_dashboard</li><li class="li">Employee Center Pro - ec_pro_dashboard. This portal is separately licensed and must be installed after purchase.</li></ul> </div> <div class="p"><span class="ph">Employee Center Pro</span> extends the standard <span class="ph">Employee Center</span> capabilities and provides additional features, such as.<ul class="ul" id="explore-emp-center__ul_xzl_r11_sqb"><li class="li">Actionable, targeted campaigns</li><li class="li">Enterprise search</li><li class="li">Employee communities</li></ul> </div> </div> <div class="section" id="explore-emp-center__section_rz3_s2z_sqb"><h2 class="title sectiontitle">Curated experiences</h2> <p class="p">Curated experiences drive the employee-centric discovery experience across the portal. It offers a combination of widgets and portal pages that use a unified content taxonomy to drive content experience based on the employee needs. For example, you can have HR, IT, Legal, and Workplace pages as part of the same portal. <span class="ph uicontrol">Curated experiences</span> is also available on <span class="ph">Now Mobile app</span> to provide an enhanced content discovery experience. For more information, see <a class="xref" href="curated-exp-config.html">curated-exp-config.html</a>.</p> <p class="p"><img class="image" id="explore-emp-center__image_azf_2cb_5qb" src="../images/curated-experience-label.jpg" alt="Curated experiences on the portal page" /></p> </div> <div class="section" id="explore-emp-center__section_p2s_v2z_sqb"><h2 class="title sectiontitle">Unified browse</h2> <p class="p">Delivers a unified content view for requests and articles that are associated to the topic and its child topics. A portal admin can feature any content under this feature.</p> <p class="p"><img class="image" id="explore-emp-center__image_zb5_qcb_5qb" src="../images/unified-browse.jpg" alt="Unified browse experience with items" /></p> </div> <div class="section" id="explore-emp-center__section_oky_s2z_sqb"><h2 class="title sectiontitle">Dynamic topic pages</h2> <p class="p">Portal pages that are dynamically configured using content tagged to a unified taxonomy across all departments. For more information, see <a class="xref" href="dynamic-topic-page.html" title="Dynamic topic pages are topic pages that are dynamically configured using content tagged to a unified taxonomy across all departments.">Dynamic topic pages</a>.</p> </div> <div class="section" id="explore-emp-center__section_yv2_x2z_sqb"><h2 class="title sectiontitle">Content experience widget (<span class="ph">Employee Center Pro</span>)</h2> <p class="p">Content experience widget is designed to support multiple content types, such as banners, announcements, videos, and events. It can be easily configured and adjusted to different layouts. This widget also acts as the unifying interface for multiple content types and announcement configurations for all shapes, sizes, and spaces on a given portal page. For more information, see <a class="xref" href="ecpro-content-exp-universal-widget.html" title="The Content Experiences widget allows you to create multiple types of content or links and place them into the same widget to show in a modern layout on your Employee Center.">Use the Content Experiences widget</a>.<img class="image" id="explore-emp-center__image_j3b_fdb_5qb" src="../images/content-exp-widget.jpg" alt="Content experience widget on portal" /></p> </div> <div class="section" id="explore-emp-center__section_tpz_vt1_nsb"><h2 class="title sectiontitle">Integration-powered capabilities</h2> <p class="p">Access all your applications from a central location with a single click with App Launcher. View the entire list of both single sign-on (SSO) and non-SSO applications in one place. You can access the applications from the <span class="ph">Employee Center</span> home page widget in context from dynamic topic pages and through search. For more information, see <a class="xref" href="web-application-employee-about.html" title="App Launcher enables you to provide employees one-click access to all of their web business applications from Employee Center.">App Launcher</a></p> </div> <div class="section" id="explore-emp-center__section_fxk_kv4_fyb"><h2 class="title sectiontitle">Tasks and approvals</h2> <p class="p">Enable the approver with precise information to make informed and prioritized approvals. Improve productivity with a unified approval inbox where you can manage internal and external approvals in one location.</p> </div> <div class="section" id="explore-emp-center__section_av1_1w4_fyb"><h2 class="title sectiontitle">Content recommendations</h2> <p class="p">Get the most relevant content like <span class="ph">Knowledge Base</span> articles, <span class="ph">Service Catalog</span> items, and <span class="ph">Learning</span> content chosen for you by popularity or by ML-based user metrics.</p> </div> <div class="section" id="explore-emp-center__section_dlx_zx4_fyb"><h2 class="title sectiontitle">Content publishing</h2> <p class="p">Content Publishing allows you to communicate with your employees using different methods. Create content, links, tasks, notifications, surveys, and social media messages. Leverage reusable components, scheduling content, creating organization charts, creating content library, and demo portals with <span class="ph">Employee Center Pro</span>.</p> </div> <div class="section" id="explore-emp-center__section_q3y_s1p_fyb"><h2 class="title sectiontitle">Enterprise search</h2> <p class="p">Utilize the enterprise AI-driven search that enables employees to find critical information like leave balance, improve content discovery with search on topic pages and learning-based recommendations for self-solving minor issues, accessing and using <span class="ph">SharePoint Online Search Connector</span> with <span class="ph">Employee Center Pro</span>.</p> </div> <div class="section" id="explore-emp-center__section_iyw_wnp_fyb"><h2 class="title sectiontitle">Employee forums</h2> <p class="p">Employee forums help your employees connect, engage, and collaborate with each other effectively. Use Employee forums to share business information, promote employee engagement, encourage ideas and feedback, and to give your employees a voice.</p> </div> </div> </body></html></div>