Mid server issue: Hostname and NetBIOSName of a server are different - Support and Troubleshooting

Mid server issue: Hostname and NetBIOSName of a server are different Issue If hostname and NetBIOSName of server are different then Log on User permissions are being deleted by "EnforceFilePermissions.psm1" script

Cause The issue is due to the difference in hostname and NetBIOSName which is not currently supported. We will add this feature in current release. For now workaround is to disable "EnforceFilePermissions.psm1" script by adding the MID Server Parameter mid.windows_host.file_permissions.enforce=false.

STEPS TO REPRODUCE:

1. Have a windows server with different hostname and NetBIOSName 2. Install Mid server using MSI 3. Observe that mid will not start due to Access denied error as the permissions of Log On User to the agent folder are removed.

Resolution This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.