Queries related to - HR Service Delivery integration with Oracle HCMSummaryApp Link from Store : https://store.servicenow.com/sn_appstore_store.do#!/store/application/6008b56b1b20281050d621b5ec4bcbdd/1.0.3?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3DHR%2520service%2520Delivery%2520integration%2520with%2520Oracle%2520Cloud%2520HCM&sl=sh There was mention about the below in Version History - 1.0.2 Rome. The fix for department not populating any value in HR Profile form during full load for the first time ReleaseNAInstructionsIs there department field on HR Profile or the one referenced from User profile ?There was mention of "Restricted pull of inactive workers/employees" in our meetings with the Dev team. We are referring to department field in User table but since the HR profile form shows department from user table, we have mentioned HR profile in release notes.By default, we are now restricting pulling the inactive users in the full load. However you can use a property (property name: include_inactive_workers ) at source level and set its value as true if you also want to pull inactive users on full load.Related Links Must be logged into Now Support to view: Upgrade from v1.0.1 of HR service Delivery integration with Oracle Cloud HCM