In Agent Workspace, Users get Gateway Timeout (504) error while loading listsIssue While loading any lists in the agent workspace, some users face slowness and get a Gateway Timeout (504) error.ResolutionGenerally, The error "Gateway Timeout (504)" causes by some custom list created by user affected. - Please verify the custom lists created by the user for himself and check the behavior by deactivating those lists. - That will allow the user to make the agent workspace load faster. - To check the custom lists created, verify the user's "my lists" in the workspace and check them in the below table https://<instance-name.service-now.com/sys_aw_my_list_list.do?sysparm_query=&sysparm_first_row=1&sysparm_view= - Deactivate the custom lists for the user to fix the issue