Scheduled reports containing Chart Visualizations may produce the error "Export failed using AVP servers" with an empty PDFDescriptionWhen exporting a report to PDF which contains a chart visualization (i.e.: Bar, Pie, Donut), the instance may randomly present the following symptoms: no data is shown in the PDFthe error "Export failed using AVP servers" is produced This is most commonly experienced with Scheduled Reports.Steps to Reproduce Schedule a Report in the PDF format that runs near peak-times. Make sure the report contains chart visualization such as Bar, Pie, Donut. The PDF shows the error "Export failed using AVP servers" instead of the expected report's data.WorkaroundThis problem has been fixed. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to. Until an upgrade is possible, the workaround is to schedule the report for a different time, a few hours before/after the original time which may interfere with the timeout calculation occurring in the scheduler. Related topics:Scheduled Email Report gets generated with truncated and missing columns or rowsScheduled export of Multi-Level-Pivot does not allow standard page sizesRelated Problem: PRB1589945