CMDB Data Manager: Boolean Need Review cannot be changed to false after saving the policy - Known Error

CMDB Data Manager: Boolean Need Review cannot be changed to false after saving the policy Description In CMDB Data manager, when a customer creates a policy, there is a flag called "Need review". By default, the value is true. If a customer tries to change it to false and save the policy and publish it, upon reloading the same page, the field is unchanged - still true

Steps to Reproduce

Go to cmdb data manager, Create or open a policy. Set Need Review to false. Save and Publish Reload the form. Actual behaviour: The Need Review Field is true not false.

Actual behaviour: The checkbox should be set as false, and remain unticked.

Workaround This problem has been fixed (in Utah). If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.

The current workaround for this is to go directly on the policy record from the table cmdb_data_management_policy and change the value in there - The field will be under a different label: Task requires approval .

NOTE : You need perform this workaround from the list view of cmdb_data_management_policy table. Encoded query would be lost/removed if modifying and saving the policy record via form view of this table.