VA plugin installation : Getting sn_cai as mandte & have to purchase from storeSummaryThis seems to be working as expected. From our findings, the virtual machine management app is depending on sn_cai (cloud access management) app. So the customers need to make sure that they have procured/got entitlements to that app before they can install the virtual machine management app (ITSM virtual agent depends on this app). No action necessary from Store team. If the above information seems incorrect, please reach out to the BU that own Virtual Machine Management for Virtual Agent app or the ITSM Virtual Agent Conversations app BU owners VA plugin installation : Getting sn_cai is mandte & have to purchase from store ---https://vasd.service-now.com/now/nav/ui/home--Refer attached screenshot.