Getting file size error while importing Knowledge Base articleDescriptionError message "file size exceeds allowable limit" appears when attempting to import an article using a Word document. File size is 80MB, although the settings allows for 1024MBCauseIn system properties ,'glide.knowman.import.max_document_size' value is set 30 , which will not allow to import the file which is having 80MB of sizeResolutionPerform the steps below to resolve the issue: Open 'sys_properties.LIST' from NavigatorSelect 'glide.knowman.import.max_document_size'Change the 'value' from 30 to 100 and update