picker rich control values should not be translatedDescriptionMessages aren't rendered on the agent side with DT when picker rich control is used in greeting topicsSteps to Reproduce Set up a server with a language.Create a static/dynamic choice list picker.Call this choice list from VA. Values for choice list/rich control picker should not be translated.WorkaroundThis problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.Related Problem: PRB1572379