Users see Failure message that is given in Function(sys_sg_button) when trying to use a action item that is associated with the function in mobile.Issue When attempting to use action item(sys_sg_write_back_action_item) in mobile users are receiving the error that is defined in Failure message of mobile function(sys_sg_button). We can also see 'Failure executing action' in syslog table.ReleaseMobileCauseThe probable cause of the issue is that in action item(sys_sg_write_back_action_item) form, invalid field might be added under 'Set field values'ResolutionTo fix the issue, go to the action item form that you are having issues with. Make sure all the fields and the values added under 'Set field values' are valid. It might seem valid when the form is read-only. Switch the application to the action item's application to verify it accurately.