"You do not have permission to see this category" message keep on showing in service portalDescription"You do not have permission to see this category" message keep on showing in service portal if it is showed once.unless to refresh the pageSteps to Reproduce in any OOB instance.open the demo data category like below in Service portalhttps://<instance name>.service-now.com/sp?id=sc_category&sys_id=2809952237b1300054b6a3549dbe5dd4&catalog_id=-1&spa=1open another category which not exists, the "You do not have permission to see this category" will be displayedhttps://<instance name>.service-now.com/sp?id=sc_category&sys_id=2809952237b1300054b6a3549dbexxx&catalog_id=-1&spa=1click other category, but the error message won't disappear as expected.WorkaroundThere's no workaround avaliable currently.Related Problem: PRB1577908