Sometimes The "To" or any recipient field on email client is not expanding when adding multiple users from incidentIssue When sending an email to multiple users from the email_client (the three dots on the menu on the incident form) the field "TO" is not expanding properly depending on the user's screen resolution. This could make it harder to see which users one has added to the field and the scroll bar is too small. CauseThe field(s) is/are not intended to have so many recipients. The email client looks like a standard email interface, which contains a toolbar for text formatting and adding attachments. It sends email directly from any record, such as an incident, change request, or problem record. Some small screen resolutions might challenge the recipient fields scrolling due to lack to space or browser behaviour.Resolution1. Create a UI Script 2. Ensure the Script is Global 3. Copy the following in the Script text box if (window.location.pathname === "/email_client.do") {addLateLoadEvent(function(){$j('.form-control').css({ width: "inherit", height: "inherit",'min-height':"30px" }); $j('.recipient-input').css({ 'max-height': "inherit", 'max-width': "inherit"}); });} This code is just a suggestion and should be tested in sub-production before impacting any real users. Related LinksFor more information, please refer to our documentation page Email Client