Adding a new field to the emails subject or body - step by stepSummaryHow do I go about adding a new field to an email that is sent out when I don't know which notification it is?InstructionsStep 1: Find the notification If you are unsure on which notification is responsible for an email, find a (very recent) email that was sent that you would like to change by going to System Logs > Emails from your Filter Navigator and search for Subject Starts with THE EMAIL SUBJECT LINE YOU ARE LOOKING FOR. In the email record, you will see the Notification in the 'Originating Event and Notification' section at the top. You can click on the Notification link there and will be redirected to the correct notification record, where you can do any changes needed Step 2: Find the field nameYou can find the fields to add to the notification in the Fields list on the right hand side to drag and drop them into the subject or email body as needed. If you prefer typing the information in directly, but you are unsure of the field name, you can right click on the label in the form (eg. the word Short Description in an incident) and choose the Show <fieldname> option in the context menu. The fieldname behind "show" is the columns' dictionary name you would have to put into the curly brackets around the field name in the email body or text. Example: Incident ${number} - ${short_description} - has been commented. Will result in an email subject line of Incident INC001001 - Printer is out of paper - has been commented.