[Advanced work assignment] After accepting the chat, the chat window from the agent's workspace disappears.Issue Install agent chat lite version.As soon as you have initiated the chat and accepted by the agent, the agent's chat screen disappears. The interaction record however is still visible on agent workspace.With this, the agent is not able to have a chat with the end user.ReleaseAll supported releases.Cause1. For AWA to route and reply to chats, the interaction record should be of type chat. 2. This can be seen from the Type field on the interaction record. 3. The OOB type that we provide are: Email, Chat & Phone. 4. The type Chat was disabled on the instance. The inactive flag is set to true. ResolutionThe type 'Chat' should be enabled in order to load the chat conversation window on the agent's workspace.This is a mandatory requirement. Also, if you navigate to the OOB Chat Service Channel, you can see that the Type field is mandatory, and the option provided is Chat.