Visual Task Board: a business rule can update the card by adding a label when task is updated - Support and Troubleshooting

Visual Task Board: a business rule can update the card by adding a label when task is updated Issue In a Visual Task Board (VTB), you can create a business rule to update the VTB card by adding a label when the task is updated.

Resolution This is simple example of how this can be done. Please test this in a subprod.

For this to work the tag should already have been created.

Here we will add the "High Priority" Blue dot after a user makes an update on the impact field.

Next, hard code the label sys_id to the script. This sys_id is for the "High priority" label.

Use a business rule with this code:

[code] -------------------------------------------- (function executeRule(current, previous /*null when async*/) {

var gr = new GlideRecord('vtb_card'); gr.addQuery('task', current.sys_id); gr.query();

while(gr.next()){ var tag = new GlideRecord('label_entry'); tag.label = 'b1cfeffe873a0150d47b7739dabb356a'; tag.table = 'vtb_card'; tag.read = 'yes'; tag.title = "High Priority Tag for " + gr.task.number; tag.table_key = gr.sys_id; tag.insert(); }

})(current, previous); -------------------------------------------- [/code]