<script custom-tag="" type="application/ld+json">{"@context":"https://schema.org","@type":"TechArticle","headline":"GlideModal no longer works on UI Pages after Explicit Roles plugin is instanlled","image":"http://support.servicenow.com/29f1d2661baf6010cafa53d8624bcb43.iix","author":{"name":"ServiceNow Support","url":"http://support.servicenow.com/now"},"keywords":"ServiceNow, NowSupport public Knowledge Base articles, Known Error,KB1116994,","wordcount":"157","publisher":"ServiceNow","url":"https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1116994","datePublished":"2022-04-20","dateCreated":"2022-04-20","dateModified":"2023-07-28","description":"<h2>GlideModal no longer works on UI Pages after Explicit Roles plugin is instanlled</h2><br/><div style=\"overflow-x:auto\"><h2>Description</h2><div><p>GlideModal no longer works on UI Pages after Expl","articleBody":"<h2>GlideModal no longer works on UI Pages after Explicit Roles plugin is instanlled</h2><br/><div style=\"overflow-x:auto\"><h2>Description</h2><div><p>GlideModal no longer works on UI Pages after Explicit Roles plugin is instanlled</p></div><h2>Steps to Reproduce</h2><div> <p></p><p>1. Create an UI Page with the following - <br /><br />HTML - <br /><?xml version="1.0" encoding="utf-8" ?><br /><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"><br /><button onclick="return showPwdLoadingDialog();"><br />Test popup<br /></button><br /></j:jelly><br /><br />Client Script - <br />function showPwdLoadingDialog() {<br />loadingDialog = new GlideModal("test_popup", false);<br />loadingDialog.setTitle(getMessage('Here the popup')); <br />loadingDialog.render();<br />}<br /><br />2. Make sure this UI Page is public<br />3. Open this UI Page in an incognito window without logging in to your instance<br />4. Click the Button on the page<br /><br />Actual Behavior:<br />The popup does not open<br /><br />Expected Behavior<br />A popup will show</p></div><h2>Workaround</h2><div><p>This problem has been fixed. If you are able to upgrade, review the <strong>Fixed In</strong> or <strong>Intended Fix Version</strong> fields to determine whether any versions have a planned or permanent fix.</p></div><div><br /><strong>Related Problem: PRB1527647</strong></div></div>"}</script>