Messaging Notification plugin (com.glide.notification.messaging) processing emails to MS Exchange instead of TeamsIssue How do we send Teams Messages and then control the channel? The channel is not available for any notifications even ones specifically created for the channel in the Messaging console?CauseIssue 1: Sync issue between MS Teams and instance Teams channels not visible on the instance at: System Notification ➔ Messaging ➔ Messaging Channels If MS Teams Channels are not visible in the instance after setting the integration with Teams, the instance is unable to trigger a Teams Message using a notification 'assigned_to', because it cannot select the Channel name from the tab 'Whom to Send'. Issue 2: User not receiving actionable message in MS Teams Setup/Config issue at user notification preferencesResolutionIssue 1: On Teams open any channel, click on 'New conversion' and type @ and select Get BotsSelect Now Actions to add the bot to the channel and send message, press enterRun the scheduled job 'Messaging Channel Sync' to see the Teams channel inSetup a Notification, select the desired messaging channel in 'Who will receive' to send message to teams channel Issue 2: Each user should subscribe to a particular Notification from Notification Preferences.This notification would be using the message context of type Buttons. Ref.:Configure message content with Type as Buttons or SimpleKB0785279: Simple messaging content cannot be subscribed to a TEAMS notification device When using Button type messaging content, you would need to enable user preferences for that user to subscribe to that notification.Related LinksInstall the Now Actions messaging app