How to clean-up Microsoft Teams integration from your ServiceNow instance Follow the procedure below to clean-up any residual Microsoft Teams installation items from your ServiceNow instance. Procedure: Login to your instance and enter sys_cs_provider_application_list.do. You will see the list of teams installed on the instance on the Provider Channel Identities page as shown in the screen below: Click on your Microsoft Teams provider application and copy the name from the Name field. In the left navigation bar on your ServiceNow instance, search for Scripts - Background and select Scripts - Background under System Definition. On the Run script screen, change the in scope to global. Copy the clean-up script from the attached MSTeams_CleanUpScript.txt file.Paste the clean-up script in background scripts.Edit the clean-up script content and change the value for TeamsProviderAppName to the following: var TeamProviderAppName = "Test Vt Teams Adapter"; ===>. var TeamProviderAppName = "<Copied value from Step 4>"; Click the Run script button.