Templates configured under the communication tab is not visible in some domains - Known Error

Templates configured under the communication tab is not visible in some domains Description Templates configured under the communication tab are not visible in some Domains whereas we can see the same in the global domain.

Steps to Reproduce

Log in to the instance 2. Make sure the instance has Notify Connector for Microsoft Teams is installed and don't do the configuration for the domain. 3. Switch to the same Domain. 4. Open any incident record and click on view workbench. 5. Email templates configured under the communication tab are missing. 6. Reproduce the issue in the global domain and we can see the communication. Workaround If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.