Internal users trying to schedule appointments from Service Portal receive the error "Something went wrong and your request could not be submitted"Issue All the internal users, either admin or not, may be unable to schedule appointments from the Service Portal, with the error: "Something went wrong and your request could not be submitted. Please contact your system administrator" CauseThe Record Producer tied to the appointment configuration might not be active.ResolutionOpen the Record Producer below in the affected instance and make it active: /sc_cat_item_producer.do?sys_id=ce26fcfdb3331300eda5a72256a8dc36&sysparm_view=walkup_manager