Swapping/Retiring of CIs not working as expected (event is not being triggered)Issue As per the following docs: Capture information on affected configuration items in an incident If you swap or retire a CI, the sn_hamp_asset.swap or sn_hamp_asset.retire events are generated respectively. However, the customer has swapped the CIs but cannot see an event generated. We can see that the "Swap" Asset Action is not working as the customer expects. Also mentioned that other actions such as Retire are also not working as expected.ReleaseTested in Quebec and RomeCauseSeems like there is a documentation gap here. When the CI's will actually get updated is not covered.1. CI will be updated only after incident state changes to resolved (respective event will be triggered).2. If the incident is resolved by the caller itself, then there won't be any updates happening to CI even though asset action is populated.3. If the incident is directly moved to a closed state (haven't been to resolved state), then also CI's won't be updated.ResolutionIn the customer's scenario, the caller is closing the incident so there won't be any events generated for CI updated. This is expected behavior. Please ensure all conditions above match. This is required for the events to trigger and update the record as expected.