Human Resource (HR) forms are not loading properly at the End-user console - Support and Troubleshooting

Human Resource (HR) forms are not loading properly at the End-user console Issue

Human Resource (HR) forms are not loading properly at the End-user console during the "Transfer" case.

ErrorServer JavaScript error Cannot convert null to an object. ErrorLine number 122 (sp_widget.6964868f534032003066a5f4a11c08e9.script) ErrorScript source code logged to browser console ErrorFailing widget: 'HRJ Task HR Service' (6964868f534032003066a5f4a11c08e9) called from: 'HRM Task Activity' (be9a53ee738023002ceb31d7caf6a769) called from: 'To-dos task Line Item' (a4716c8f53d3130030f3ddeeff7b1288) Cause Current Employee Center Core Application version: 21.0.15

In this version, HRJ Task HR Service Widget contains a check before performing the string manipulation

if (fields && fields.length) { var detailsSection = { items: [] }; fields.split(',').forEach(function(field) { if (grCase.isValidField(field)) detailsSection.items.push({ item: gs.getMessage('{0}:', [grCase[field].getLabel()]), description: grCase.getDisplayValue(field) }); }); Resolution To resolve the issue, upgrade to Employee Center Core version 23.0.03.