Discovery stuck at identifying phase - Known Error

Discovery stuck at identifying phase Description Discovery of an IP switch stuck at identifying phase

Steps to Reproduce

Run a quick Discovery on any of the IP switch IP address and in the logs, the device history record for the main CI switch shows "Identifying"

Workaround Modified the " Discovery - Device Complete" business rule to have a special check for cmdb_ci_ip_switch class name in line no. 28 .service-now.com/nav_to.do?uri=sys_script.do?sys_id=35043aa54a36231d0022ba06e63beffd">https:// .service-now.com/nav_to.do?uri=sys_script.do?sys_id=35043aa54a36231d0022ba06e63beffd