In Service Catalog, attachment variable will show attachment on sc_req_item activity even though the attachment was not added to the catalog item - Known Error

In Service Catalog, attachment variable will show attachment on sc_req_item activity even though the attachment was not added to the catalog item Description In Service Catalog, attachment variable will show attachment on sc_req_item activity even though the attachment was not added to the catalog item when it was ordered. This happens on the service portland from backend catalog item.

Steps to Reproduce

Go to a catalog item and add an attachment variable 2. Go to catalog items and click Try it - Issue reproduces from the backend platform catalog and from the portal 3. Add an attachment and then delete the attachment 4. Order the item 5. Click the catalog name in the description

- This will open the sc_req_item form, not the attachment will show in the activity even though it was deleted before the attachment was sent - Notice also that if you reload the form the attachment is then deleted on its own Workaround This is expected since the deletion of an orphan attachment is an async process. It might sometimes take a while for the event to get picked up.