Cannot add 'problem_cordinator' role under 'itil' roleIssue The system would not allow adding 'problem_cordinator' role under 'itil' roleCause1. The role 'problem_coordinator' contains the role 'itil' by default OOB. Please see the screenshot attached showing that 'itil' role is added under 'Contains Roles' of 'problem_cordinator' role.2. Hence it will throw the error: "Cyclicity detected for sys_user_role_contains: role=xxx is already contained by a child-to-be role=xxxxx"It is not possible to add the parent role (under Contains Role section) on to the child Role.ResolutionRemoving itil from Contain Roles of problem_cordinator will help resolve the issue and will allow you to add problem_cordinator to itil role. But, we do not recommend you to change these OOB configurations as many other functionalities might get disturbed/broken. If customer wants to make that change, it falls out of the Support scope and will be considered a customization.