User cannot modify Virtual Agent topic that was created in a specific application domain seeing the following error: "Prebuilt topics are read-only. To customize for your own use, please first duplicate it."Issue Virtual Agent developer goes to designer and opens a topic that was created in an application scope domain used by the development team. When the developer opens the topic they see the following message "Prebuilt topics are read-only. To customize for your own use, please first duplicate it." ReleaseConfirmed in Quebec and RomeCauseThe Virtual Agent developer working in that specific scope does not have full developer rights and must have "File Type Access" as "All File Types"ResolutionTo resolve this, go into the application scope in question (sys_app_list.do) and click on the "Manage Developers" related links From here, either select the developer in question or the Group in question and this will display the "Permissions for ..." that user or group. Make sure "All File Types" are selected and click Save The developer will now have the rights to modify the Virtual Agent Topic