Duplicate CI's are getting created in Server classIssue Discovery is creating Duplicate CI's records in Server class (Windows, Linux)ReleaseAllCauseInclusion rulesResolutionExecute a quick Discovery on a Server (Windows/Linux)You will notice the identification rules will skip and a duplicate CI(Configuration Item) will create with the same attributes- Name- Serial number- IPNavigate to 'CI Class Manager' >> Server class >> Identification rulesYou will notice there is an inclusion rule applied This is not an Out of Box configuration.Please make sure there is no inclusion rule applied and execute a quick Discovery the existing CI(Configuration Item) will be updated and the duplicates will not be created. Below is Out of Box and customer modification on the 'CI Class Manager'