While creating a change request in UAT, outage record in related list shows blank - Support and Troubleshooting

While creating a change request in UAT, outage record in related list shows blank Issue Issue after install "Change Management Best Practices - Jakarta" plugin

1.While creating change request, outage record in related list shows blank. 2.Sequence of related list has changed 3.Few fields(Supporting Information) are missing in Standard change template 4.Only a member of assignment group can create standard change request through API.

Cause The installation of the Change Management Best Practices - Jakarta plugin caused the re-configures related lists on change and also makes changes to the Standard Change template. It also responsible for the Outage related list to be empty.

Resolution Customer needs to review or revert the updated settings to what it was before the plugin install