SSO login does not work with "com.glide.script.RhinoEcmaError: missing ; before statement sys_installation_exit.621bbf531b121100227e5581be071365" errorIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Users are not able to login through Multi SSO and the logs show the following with glide.authenticate.multisso.debug enabled : 2022-03-08 02:12:31 (855) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e SAML Response Validation : PreProcessing - Validating SAMLResponse for security issues.2022-03-08 02:12:31 (855) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e SAML Response Validation : SAML base64 encoded:null2022-03-08 02:12:31 (855) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e WARNING *** WARNING *** SAML Response Validation : Couldn't extract the SAMLResponse from the request. Skipping validation!2022-03-08 02:12:31 (855) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e SAML Response Validation : PreProcessing - No security issues found in SAMLResponse!2022-03-08 02:12:31 (855) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e DEBUG: Inactivity time changed from 1800 seconds to 28800 seconds2022-03-08 02:12:31 (857) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e *** Script: SSO_Helper.getHeaderOrCookie name: glide_sso_id2022-03-08 02:12:31 (858) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e *** Script: Value: 090824424ff39300334bc61f0310c75c from cookie2022-03-08 02:12:31 (861) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e *** Script: sso_id:090824424ff39300334bc61f0310c75c2022-03-08 02:12:31 (861) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e *** Script: User attempting to login using <correct SSO record>2022-03-08 02:12:31 (864) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e *** Script: ScriptName : 22-01-2014 05:53:532022-03-08 02:12:31 (865) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e WARNING *** WARNING *** Evaluator: com.glide.script.RhinoEcmaError: missing ; before statementsys_installation_exit.621bbf531b121100227e5581be071365.script#117(eval) : Line(1) column(18)new 22-01-2014 05:53:53()2022-03-08 02:12:31 (867) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e DEBUG: Inactivity time for guest session is changed from 28800 seconds to 1800 seconds2022-03-08 02:12:31 (867) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e *** End #535298 /navpage.do, user: guest, total time: 0:00:00.000, processing time: 0:00:00.000, SQL time: 0:00:00.003 (count: 10), source: 202.126.85.32 https://<instance>.service-now.com/nav_to.do?uri=sys_installation_exit.do?sys_id=621bbf531b121100227e5581be071365 is out of the box.Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } N/A Cause<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Notice that 2022-03-08 02:12:31 (864) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e *** Script: ScriptName : 22-01-2014 05:53:53 should actually be 2022-03-08 02:12:31 (864) Default-thread-2 8DA68EAA1BCA45105BACC91D0D4BCB9E txid=eb1986621b0e *** Script: ScriptName : MultiSSO_SAML2_Update1 Please check if the dictionary definition for Script Include table has been changed. https://<instance>.service-now.com/sys_dictionary_list.do?sysparm_query=nameLIKEsys_script_include%5EdisplayINTrue&sysparm_view= According to this example, the created date has been set as Display = True. Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Set Display = false.