windows discovery updates the wrong server record because of serial numberInstructions1) Navigate to CI class manager and then to cmdb_ci_win_server table.Configuration Item>HardwareGo to Identification ruleIdentifier Entries --> Search on Table Serial NumberClick on advanced options and post that you can see that enforce exact count match is enabled. Which means that even if one serial number record does not match a new record should be created. 2) Navigate to CI class manager and then to cmdb_ci_win_server table. Configuration Item>Hardware>Computer>Server>Windows ServerGo to Identification ruleIdentifier Entries --> Search on Table Serial NumberClick on advanced options and post that you can see that enforce exact count match is disabled This means that even when one record matches with the existing data in cmdb_serial_number table the CI related to that record will be updated, in this case serial_number_type": "chassis" is same for both. So it is updating the other record.