"Workplace Service Delivery" application displays the inactive Reservation Paths also in NOW Mobile - Known Error

"Workplace Service Delivery" application displays the inactive Reservation Paths also in NOW Mobile Description When feature "browser near a person" is enabled/disabled in Reservable Module, it does not reflect on Now Mobile

Steps to Reproduce

To set up the same in the OOB instance, the following plugins are required : Workplace Reservation Management Workplace Service Delivery for Mobile

Upon installation, follow the below steps : 1. Navigate to the table : sn_wsd_rsv_reservable_module.LIST 2. Open any record and click on the form section "Reservable Module Configuration" 3. Find the "Enable Browse Near a Person" field, now uncheck it to set it to false 4. Now create a new user for Now mobile or use any existing admin or itil user 5. Login to Now mobile and click on Quick Actions in Homepage 6. In Quick Actions, select "Make a Reservation" 7. Click on the record on which the browse near a person is disabled in step 2 and 3 8. Notice that it still shows the option "Browse Near a Person"

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this article to be notified when more information becomes available.