In the Human Resources workspace, the Details tab only displays Comments and Work Notes.Issue Details tab on HR workspace only showing Comments/Work Notes. CauseThe Form Layout is not configured for 'Workspace view' in the sn_hr_le_case table On the below Form Section record for sn_hr_le_case table. https://<your-instance>.service-now.com/sys_ui_section_list.do?sysparm_query=nameSTARTSWITHsn_hr_le_case&sysparm_view= Here, there are two records for Workspace view. https://<your-instance>.service-now.com/sys_ui_section_list.do?sysparm_query=nameSTARTSWITHsn_hr_le_case%5Eview%3D0b74ab8a1b523300b244b8cc1d4bcbda&sysparm_view= For one of these records which contains all the required columns, the Form Sections tab has no value. https://<your-instance>.service-now.com/sys_ui_form_section_list.do?sysparm_query=sys_ui_section%3D8e9c7198db61cd14c136caeb13961921%5E&sysparm_view=ResolutionConfigure the form layout and it will start showing up field in the workspace 'Details' tab.