How to edit 'My Lists' menu filtersIssue The steps to edit the 'My List' menu filter is explained below with the widget reference and server script. ReleaseAll CauseThis is a configuration on OOTB instances by designResolutionSteps to edit the filters on the 'My Lists' menu The widget referencing 'My list' is: https://<instance-name>.service-now.com/sp_widget.do?sys_id=dbc4afa2876723003c1c8467a7cb0be5&sysparm_view=Line 4 of server script is: data.list = new sn_customerservice.CSMServiceManagementUtil().getMyListsMenu();Script include mentioned in server script is : https://<instance-name>.service-now.com/sys_script_include.do?sys_id=61f86bca875723003c1c8467a7cb0bb0On the script include, the lines below are responsible for the filter conditions: getMyListsMenu: function() { var list = []; var myListFilters = [gs.getMessage("All Cases"), gs.getMessage("Action Needed"), gs.getMessage("My Cases")]; var query = [null, "stateIN6,18", "initiated_as_request=false"]; var filters = ['all', 'act_needed', 'my_issues']; Customers can either modify the OOTB script include to match their desired filters.